XeonDB, together with its affiliated companies (collectively “XeonDB“, “we” or “us”) provides NoSQL proprietary software and cloud-based database infrastructure services (“Services”).
This privacy policy (“Privacy Policy”) describes how XeonDB collects, stores, uses, shares, and otherwise processes information, including Personal Data, in connection with your interactions with us. It applies to individuals and entities who use or evaluate our Services (“Customer“), or interact with our website, blog, join an event we host, or engage in other forums made available through the website or additional landing pages (“Prospect”).
IPPL Disclosure: The information you provide will be stored in XeonDB’s databases and will be used solely as detailed herein. The information will not be transferred to third parties, except as detailed herein, or to comply with legal obligations. You acknowledge that you are not under any statutory obligation to provide personal data to XeonDB. However, if you do not provide certain personal data, we may be unable to fulfill certain purposes, such as providing specific services or responding to your inquiries. You have the right to review your information and request corrections in accordance with the provisions of the Protection of Privacy Law, 5741-1981 (Australia).
This Privacy Policy is hereby incorporated into our Terms of Service and any other terms of use governing the provision of our Services (“Terms”). Any capitalized terms used herein but not defined herein, shall have the meaning ascribed to it under the Terms of Service.
This Privacy Policy applies to all users worldwide. If you are a resident of California, please refer to Section 12. Additional Privacy Information for California Residents for information about the categories of Personal Information we may collect and your rights under California privacy laws. If you are a resident of Colorado, Connecticut, Virginia, Texas, Florida, Washington, Oregon, or Utah, please refer to Section 13. Additional Privacy Information for Certain United States Residents, which includes additional information about privacy rights for residents of certain U.S. jurisdictions.
1. Policy Amendments
We reserve the right to periodically amend or revise this Privacy Policy at our sole discretion. The most recent version of this Privacy Policy will be reflected in the “Last Modified” heading located at the top of this Privacy Policy. We will not implement any substantial changes in our privacy practices without providing you prior notice. We recommend that you periodically review this Privacy Policy to ensure that you understand our most updated privacy practices and to check for any amendments.
2. Contact Information and Data Controller Information
XeonDB, incorporated under the laws of the state of Australia, is the Controller (as such term is defined under the EU and UK General Data Protection Regulations “GDPR” or equivalent privacy legislation). This means that we are responsible for deciding how your Personal Data is processed (purpose and means), as well as to implement applicable measures to secure the Personal Data we store, and where applicable, enable you to exercise your rights.
If you have any questions, inquiry or concern regarding the processing of your Personal Data, or would otherwise like to contact us in connection with this Privacy Policy, you can contact us through the following means:
- DPO Contact Information: By email: privacy@xeondb.com
- DPR Contact Information: We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact. Prighter gives you an easy way to exercise your privacy-related rights (e.g., requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://prighter.com/q/18882211857.
You may contact us directly at: privacy@xeondb.com regarding our use or disclosure of your Personal Data.
3. Which Data Sets We Collect, for What Purpose and Lawfulness
We may collect two types of information from you, depending on your interaction with us:
- Non-Personal Data: Aggregated, non-personal, non-identifiable information, such as browser/device type, language, time/date, country, etc.
- Personal Data: Individually identifiable information that identifies or can be used to identify an individual.
Any Non-Personal Data connected or linked to any Personal Data shall be deemed as Personal Data as long as such connection or linkage exists.
Purposes and Lawful Basis
- Online Identifiers and Profiling: Used for website operation, security, fraud prevention, analytics, and marketing (with consent).
- Contact Information: Used to respond to inquiries, provide newsletters, and customer service (legitimate interest or consent).
- Call Recordings: Used for quality monitoring, training, and compliance (legitimate interest or consent).
- Customer Account Data: Used for account creation, management, support, and direct marketing (contract or legitimate interest).
- Usage Data: Used to understand and improve Services (legitimate interest).
4. How We Collect Personal Data
- Information you provide directly (e.g., account registration, job application, correspondence)
- Information from third parties (e.g., data enrichment partners)
- Information collected automatically (e.g., analytics, cookies)
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies for website functionality, preferences, analytics, and advertising. You can manage your preferences via browser settings or our cookie tool. Disabling cookies may limit your experience.
6. Sharing Data with Third Parties
- Essential Service Providers: Technology/platform providers for hosting, security, billing, etc.
- Marketing Service Providers: For targeted marketing and analytics.
- Subsidiaries & Consultants: For internal compliance, legal, and financial advice.
- Legal Disclosures: To comply with laws, protect rights, or prevent fraud.
We ensure third parties only access information necessary to provide their services and comply with data protection regulations.
7. Privacy Choices
- Right to be informed
- Right to access
- Right to correction
- Right to be forgotten/deletion
- Right to portability
- Right to opt out (marketing, cookies, sale of data, profiling)
- Right to appeal or complaint
- Non-discrimination
8. Data Retention
We retain Personal Data for the minimum period necessary or as required by law. Data may be retained longer for legal, regulatory, or record-keeping purposes.
9. Security
We implement physical, technical, and administrative security measures and undergo third-party audits. Contact us if you believe your privacy has been breached.
10. Cross-Border Data Transfer
Your data may be processed in various countries. We ensure adequate protection for cross-border transfers, including compliance with EU/UK/Swiss frameworks and standard contractual clauses.
11. Children Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from children. Contact us if you believe a child has shared information with us.
12. California Residents
California residents have additional rights under the CCPA/CPRA. See our CCPA Privacy Notice for details.
13. Jurisdiction-Specific Notices
Additional rights and procedures apply for residents of Colorado, Connecticut, Florida, Montana, Oregon, Texas, Virginia, and Utah. See the full policy for details on exercising your rights in these states.